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Frequently Asked Questions

Find answers to common questions about our streaming service.

What devices are supported?

We support Amazon Firestick, ONN streaming devices, Android and iOS devices, Smart TVs, and most IPTV players. Check our Support page for detailed setup instructions.

How fast is setup?

Most users get connected within a few hours after payment or trial approval. We send credentials via email and provide step-by-step setup instructions for your specific device.

Can I cancel anytime?

Yes—no long-term contracts. You can manage your subscription from your confirmation email. Simply follow the cancellation link to stop billing.

What's the difference between Standard and Multi-Connection plans?

Standard Plan allows 1 connection at a time, perfect for single TV households. Multi-Connection Plan allows up to 5 simultaneous connections, ideal for families with multiple TVs or devices.

What channels and content do you offer?

We provide access to 19,000+ live TV channels, 40,000+ movies, 8,000+ TV shows, sports packages, and pay-per-view events. Our content library is constantly updated.

How does the free trial work?

Our 48-hour free trial gives you full access to all features with 2 connections. No credit card required. Simply fill out the trial request form and we'll send your credentials via email.

What is a Security Code?

Your Security Code is a 4-8 character password you choose during signup. This will be your password for accessing the streaming service. Keep it secure and don't share it with others.

Do you offer customer support?

Yes! We provide comprehensive support through our Support page with video tutorials, setup guides, and troubleshooting. You can also contact us directly for personalized help.

What payment methods do you accept?

We accept credit/debit cards and ACH (bank transfers). ACH payments have a lower fee, which is why we offer a discount for bank/cash payments.

Is the service legal?

We provide access to streaming content through legitimate IPTV services. Our service complies with applicable laws and regulations. Users are responsible for ensuring their usage complies with local laws.

Can I use the service on multiple devices?

Yes! Standard Plan allows 1 connection at a time, while Multi-Connection Plan allows up to 5 simultaneous connections. You can use the same credentials on different devices, but only within your connection limit.

What if I have technical issues?

Check our Support page for common solutions. If you need additional help, contact our support team and we'll assist you promptly.

Still have questions?

Can't find what you're looking for? Our support team is here to help.

Contact Support