1. Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (email, phone number)
• Payment information (processed securely through Stripe)
• Account credentials and security codes
• Device information and setup preferences
• Support requests and communications

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our streaming service
• Process payments and manage subscriptions
• Send account credentials and setup instructions
• Provide customer support and respond to inquiries
• Send service updates and important notices
• Improve our service and user experience

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With payment processors (Stripe) to process payments
• With service providers who assist in operating our service
• When required by law or to protect our rights
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Secure payment processing through Stripe
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

Account information is typically retained for 3 years after account closure for legal and business purposes.

6. Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Cancel your subscription at any time

7. Cookies and Tracking

We may use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences.

8. Third-Party Services

Our service may integrate with third-party services:

• Stripe for payment processing
• Email service providers for communications
• Analytics services to improve our website

These services have their own privacy policies, which we encourage you to review.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Users

If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: koctvaffiliate@gmail.com

Contact Form: Contact Us